Terms of Service
Last updated: 04.06.2026
These Terms of Service (“Terms”) govern your access to and use of the Runtool website, applications, and related services (the “Service”) provided by Runtool Oy, a company incorporated in Finland with business ID 3606731-1 (“Runtool”, “we”, “us”, or “our”).
By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of a company or other organisation, you confirm that you have authority to bind that organisation to these Terms, and “you” refers to that organisation.
If you do not agree to these Terms, do not use the Service.
1. The Service
Runtool provides tools for training planning, fitness tracking, and performance analysis, including AI-powered features. The Service is available on a freemium basis: certain features are available free of charge, while others require a paid subscription.
We reserve the right to modify, update, or discontinue features of the Service at any time. Where we make material changes, we will give you reasonable notice.
2. Accounts
To use the Service you must create an account. You agree to:
- Provide accurate and complete registration information
- Notify us promptly at hello@runtool.app if you suspect unauthorised access to your account
- Be responsible for all activity that occurs under your account
You must be at least 16 years old to use the Service. By creating an account, you confirm you meet this requirement.
3. Free and Paid Plans
3.1 Free plan
The free plan gives you access to core features of the Service at no charge. We may change, limit, or discontinue free features at any time with reasonable notice.
3.2 Paid subscriptions
Paid plans are available on a subscription basis. By subscribing you authorise us to charge your payment method on a recurring basis at the then-current price until you cancel.
Current pricing is available at runtool.app/pricing.
Payments are processed by Stripe. By subscribing you also agree to Stripe’s terms of service.
3.3 Free trials
If we offer a free trial, we will tell you the trial length and what happens at the end. Unless you cancel before the trial ends, your subscription will automatically begin and your payment method will be charged.
3.4 Price changes
We may change subscription prices. We will give you at least 30 days’ notice before any price change takes effect. Continued use of the Service after the change constitutes acceptance of the new price.
3.5 Cancellation
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until that date.
3.6 Refunds
We do not offer refunds for partial subscription periods, except where required by law. If you are a consumer based in the EU, you have a 14-day right of withdrawal from the date of purchase, unless you have already started using the paid features, in which case the right of withdrawal may not apply. Contact hello@runtool.app to request a refund under this right.
4. Acceptable Use
You may use the Service only for lawful purposes and in accordance with these Terms. You must not:
- Use the Service in a way that violates any applicable law or regulation
- Attempt to gain unauthorised access to any part of the Service or its infrastructure
- Introduce malware, viruses, or any other harmful code
- Scrape, harvest, or extract data from the Service by automated means without our written permission
- Resell, sublicense, or commercialise the Service without our written permission
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
- Use the Service to harass, harm, or infringe the rights of others
We may suspend or terminate your account if you breach these rules (see Section 10).
5. Your Content
You may upload, enter, or generate content when using the Service, such as training notes, workout data, and other inputs (“Your Content”). You retain ownership of Your Content.
By using the Service, you grant us a limited licence to use, store, process, and display Your Content solely to the extent necessary to provide and improve the Service. We do not claim any other rights over Your Content.
You are responsible for ensuring that Your Content does not infringe the rights of any third party.
6. AI-Powered Features
The Service includes AI-powered features such as training recommendations and personalised insights. These features are provided as a tool to support your training decisions — they are not a substitute for professional medical or coaching advice.
AI outputs may sometimes be inaccurate or incomplete. You should use your own judgement before acting on any AI-generated suggestion, particularly in relation to health, injury, or medical conditions. If you have a medical condition or health concern, consult a qualified professional before changing your training.
7. Third-Party Integrations
The Service allows you to connect third-party platforms such as Polar or Suunto. When you connect a third-party service, you are also subject to that provider’s terms of service and privacy policy.
We are not responsible for the availability, accuracy, or practices of any third-party services. If a third-party integration becomes unavailable, we will try to notify you but are not liable for any resulting loss of functionality.
8. Intellectual Property
The Service, including its software, design, trademarks, and content (excluding Your Content), is owned by Runtool or its licensors and is protected by intellectual property law.
These Terms do not grant you any rights to our intellectual property other than the limited right to use the Service as described here.
If you provide feedback or suggestions about the Service, you agree that we may use that feedback without any obligation to you.
9. Privacy
Our Privacy Policy explains how we collect, use, and share your personal data. By using the Service, you acknowledge that you have read and understood the Privacy Policy, available at runtool.app/privacy.
10. Suspension and Termination
10.1 By you
You may close your account at any time through your account settings or by contacting hello@runtool.app. Closing your account will cancel any active subscription at the end of the current billing period.
10.2 By us
We may suspend or terminate your access to the Service if:
- You breach these Terms
- We are required to do so by law
- Your account has been inactive for more than 24 months
Where possible, we will give you advance notice and an opportunity to remedy the breach before terminating. In cases of serious or repeated violations we may terminate immediately.
10.3 Effect of termination
On termination, your right to use the Service ends. We will handle your personal data as described in the Privacy Policy. Sections that by their nature should survive termination (including Sections 8, 11, 12, and 13) will continue to apply.
11. Disclaimers
The Service is provided “as is” and “as available”. We make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or uninterrupted availability.
We do not warrant that the Service will be error-free, that any content or data will be accurate or complete, or that the Service will meet your specific requirements.
12. Limitation of Liability
We are not liable for losses that are not directly caused by our actions, such as loss of data, loss of revenue, or loss of profit. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose, or €100, whichever is greater.
We do not offer refunds on annual subscriptions due to circumstances outside our control, including injury, illness, or changes in your personal situation. If you are an EU consumer, your statutory rights are not affected.
13. Governing Law and Disputes
These Terms are governed by Finnish law.
If you are a consumer, you may also have the right to rely on mandatory consumer protection laws in your country of residence. Nothing in these Terms affects those rights.
We would always prefer to resolve disputes informally. If you have a concern, please contact us first at hello@runtool.app and we will try to resolve it within 30 days.
If a dispute cannot be resolved informally, it will be subject to the exclusive jurisdiction of the courts of Finland. Consumers in the EU may also refer disputes to the European Commission’s Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
14. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service at least 30 days before the changes take effect.
If you do not agree to the updated Terms, you may close your account before the changes take effect. Continued use of the Service after that date constitutes acceptance of the new Terms.
15. General
- Entire agreement: these Terms, together with the Privacy Policy and any other policies we publish, constitute the entire agreement between you and Runtool regarding the Service.
- Severability: if any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.
- No waiver: our failure to enforce any provision of these Terms does not constitute a waiver of our right to do so in the future.
- Assignment: you may not transfer your rights or obligations under these Terms without our written consent. We may transfer ours to a successor in connection with a merger, acquisition, or sale of assets.